Recent Posts

Surviving This Year's Flu Season in the Office

1/21/2022 (Permalink)

We are here Call SERVPRO of St. Joseph and Cass counties at (269) 273-8777 for a FREE office cleaning quote.

Need a professional Office Cleaning Company to have a safe clean environment for your employees? After the outbreak of COVID-19 last year, it is very important to keep your office environment clean and stop the spread of germs. We have a few tips to tell your employees to help stop the spread of germs and hopefully keep your employees healthy and reduce the amount of absenteeism.


  1. Make sure all “touch point” areas are thoroughly cleaned. Touch points are areas that are touched by more than one employee in the office such as:
    • Phones
    • Computer mice
    • Doors/Door Handles
    • Faucet handles
    • Light switches
    • Office equipment
    • Elevator buttons
    • Stair rails
  2. When you are sick- stay home!
  3. Stop coughing or sneezing into your hands
  4. Regularly wash your hands during the day
  5. Alcohol based hand sanitizer is effective, but not as good as washing your hands
  6. Get a flu shot

A healthy work environment doesn’t happen by accident, it happens by intention. Keeping your workplace healthy and getting at least some protection from the flu requires that your office cleaning company put policy and training into place that ensures that your office cleaning staff knows how to clean to reduce bacteria, viruses and other common infectious diseases and limit the spread of disease in your facility. Call SERVPRO of St. Joseph and Cass counties at (269) 273-8777 for a FREE office cleaning quote.

Storm Damage Restoration in White Pigeon, MI

1/14/2022 (Permalink)

Outdoor lamp in storm with logo Call SERVPRO of Cass and St. Joseph counties whenever you need assistance with storm damage! (269)-273-8777

When a Storm Damages Your Home, We're One Call Away!

We are equipped with the training and experience to handle whatever storm damage that nature may unexpectedly bring your way.

Without warning, nature can take a violent turn: floods, wildfires, tornadoes, hurricanes, blizzards. Any of these can have a devastating effect on your home, turning your life upside-down.

SERVPRO of Cass and St. Joseph counties' highly-trained professionals are close by and customer-focused. We want you to be back in your restored home as quickly as possible. Whether you have minor storm damage or something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage.

Call SERVPRO of Cass and St. Joseph counties whenever you need assistance with storm damage! (269)-273-8777

Happy National Bobblehead Day! January 7!

1/7/2022 (Permalink)

Stormy and Blaze Bobbleheads Stormy and Blaze SERVPRO Bobbleheads

Sometimes, we just have a little too much fun blogging in the office!

We are faster to any disaster and we wouldn't be able to make this happen without Stormy and Blaze!

Today is National Bobblehead Day!  And, we would like to show our appreciation for our SERVPRO Bobbleheads: Stormy and Blaze!!


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and treat your property with care.

Have questions about Fire, Smoke, or Soot Damage?  Call Stormy and Blaze of SERVPRO of East Kalamazoo (269)342-2366 any time 24/7.

Happy New Year 2022 from SERVPRO of Cass and St. Joseph Counties!

1/1/2022 (Permalink)

Photo by Aditya Vyas on Unsplash Call SERVPRO of Cass and St. Joseph for help with water damage to your home during the winter months (269)-273-8777. Photo by Aditya Vyas

Happy New Year 2022 from SERVPRO of Cass and St. Joseph Counties!  A new beginning is upon us as we begin another year in a post-COVID world.

From our work family to your family, we wish you a very blessed 2022 with many celebrations and gifts to come!

In honor of the New Year, we'd like to share a few tips with you for keeping the inside of your house clean during the wintry months, thereby minimizing the potential for water damage.


Your first line of defense for minimizing the pools of melted snow on your floors is to purchase and lay out a variety of water-trapping products, like doormats and shoe-racks.  We recommend getting a thick mat that can absorb large amounts of water.  Don't be afraid to replace these mats once they get worn out!!!  Winter can be brutal sometimes...

Keep shoe racks as close as you can to the door so when you come in, you don't need to walk far.  This minimizes trampling in snow, which leads to large, muddy puddles just collecting in pools.

Keep a heavy duty mop on hand for those times a puddle collects, just in case.

In the event that you require assistance with remediation of water damage, call SERVPRO of Cass and St. Joseph Counties for help (269)-273-8777.  We are here 24/7, 365 days to help make it "Like it never even happened."

Smoke Damage in Your Sturgis, MI Home

12/27/2021 (Permalink)

SERVPRO logo on fire damaged table If a fire occurs in your home, call SERVPRO of Cass and St. Joseph Counties.

Smoke and soot can travel and penetrate all rooms of your home affecting paint, carpet, upholstery, drapes, clothing, and other belongings. Just minutes after a fire, soot residue settles onto the property.  Within hours all of the surfaces begin to suffer from fire and smoke damage, and if left untreated, the restoration process will take longer and cost more.

What you can do until help arrives:

-Limit movement in the home to prevent soot particles from spreading and additional damage from occurring. 

-Do not wash any walls or painted surfaces.

-Do not shampoo carpet or upholstery.

-Do not clean any electrical equipment.

SERVPRO of Cass and St. Joseph Counties works neatly and efficiently to help you regain control of your property when a damaging event has occurred. If you experience a fire, contact SERVPRO of Cass and St. Joseph Counties at 269-273-8777.  Where we make fire damage "Like it never even happened."

Winter Storms in Dowagiac, MI

12/17/2021 (Permalink)

SERVPRO logo in front of tall piles of snow and house with snow on roof When winter strikes your home and causes a leak, call SERVPRO of Cass and St. Joseph Counties.

When winter storms hit your Dowagiac home and cause leaks, floods or even frozen pipes. SERVPRO ofCass & St. Joseph Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cass & St. Joseph Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Flood or Storm Damage? Call SERVPRO of Cass and St. Joseph Counties at (269) 273-8777.

SERVPRO of Cass and St. Joseph Counties is Available 24/7, 365.

12/13/2021 (Permalink)

SERVPRO logo on wet wood floor SERVPRO of Cass and St. Joseph Counties is here to help 24/7, 365.

When a water damage occurs at 1am, you can’t wait until normal business hours to call and get it taken care of. That’s why SERVPRO of Cass and St. Joseph Counties is available 24 hours a day, 365 days a year. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We answer the phone, ready to help.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cass & St. Joseph Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

When you discover a water damage, call SERVPRO of Cass and St. Joseph Counties right away. We’ll help make it “Like it never even happened.”

SERVPRO of Cass and St. Joseph Counties is Here to Help When Disaster Strikes

12/9/2021 (Permalink)

SERVPRO logo over standing water in room with carpet When disaster strikes your home, call SERVPRO of Cass and St. Joseph Counties to help make it "Like it never even happened."

When a sewage backup occurs, you have to react quickly. The water from sewer backups can be unsanitary and may contain bacteria and viruses. SERVPRO of Cass & St. Joseph Counties is trained to inspect the contaminated water and plan the appropriate response for your home. We remove the contaminants and moisture to help ensure the structure is properly cleaned, disinfected, and deodorized. You can breathe easy knowing our 1-4-8 response guidelines.

1-4-8 Service Response Guidelines

  • Within one hour from notice of a loss, SERVPRO of Cass and St. Joseph Counties will contact you to arrange for services to begin.
  • Within four hours of loss notification, one of our crew members will be on-site to begin mitigation services (if necessary)
  • Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

SERVPRO of Cass and St. Joseph Counties is here for you and your family, no matter the disaster.

Heating Safety Precautions for Your Niles, MI Home

12/5/2021 (Permalink)

SERVPRO logo with logs on fire behind it Be careful with your extra heat this winter!

When you live in Michigan, you know how much winter can change our everyday lives. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like portable space heaters, fireplaces, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the fireplace, wood stove, or portable space heater.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Test smoke alarms monthly.
  • Set up an Emergency Ready Plan with SERVPRO of Cass and St. Joseph Counties for your business.

If your property does suffer fire damage, contact SERVPRO of Cass & St. Joseph Counties at (269) 273-8777 to help make it "Like it never even happened."

Educational Empowerment: Fire Sprinkler Systems and Smoke Detectors

11/30/2021 (Permalink)

Old fashioned water piping system Old fashioned water piping system


We are aware of automatic sprinkler systems and their effectiveness for protecting life and property for over 100 years.  

But, there are still some aspects about the operation and effectiveness of automatic fire sprinkler systems that warrant further education.

Source: American Fire Sprinkler Association


SERVPRO of Cass and St. Joseph counties recommends using Smoke Detectors with Lithium Battery + Replacement Alert for your home and office.  The LED light will go off on the detector, reminding you to replace it.  There is no need to replace batteries with these systems, simply replace the smoke detectors as needed.


Water damage from a sprinkler system will be  less severe than the damage caused by water from the fire hydrants and hose lines.  Sprinkler systems release 8-24 gallons of water per minute while fire hoses release 80-125 gallons per minute.

In the event that you do sustain fire or water damage, SERVPRO of Cass and St. Joseph counties is ready to help!  Call us today for an assessment of your property damage.  We are always available at 269-273-8777.